WBX Commerce is an ecommerce decisioning platform that grows brands profitably on Amazon and beyond.
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WBX Commerce empowers brands with the insights and expertise needed to grow profitably on Amazon and other channels. We do this through our built-in-house technology, leading knowledge, and passionate execution.
Our advanced ecommerce decisioning platform and expert team deliver better insights, smarter decisions, and profitable growth.
WBX’s proprietary technology gives brands a full-picture view of their ecommerce business helping them seize every opportunity to grow their sales.
Brands can access real-time data and insights into sales trends and consumer behavior across channels to enhance product portfolios (and get those portfolios profitable, faster).
We’ve combined extensive Amazon advertising and sales expertise with an industry-leading data science team to drive our Amazon marketing services.
Here to help brands realize their full ecommerce potential, our account management team takes great pride in caring for our clients and has the customer satisfaction score to prove it (99%)!
Our Origin
We were founded in 2013 as Whitebox Technologies by a group of curious entrepreneurs in Baltimore, Maryland. (Our first office was the living room of a townhouse!) Our sole purpose was to build technology that helped ecommerce brands launch and grow.
From there, our team grew and designed data-driven solutions to serve the entire ecommerce lifecycle. We understood the importance of leveraging data in building profitable businesses — and that's been the key to our approach since the beginning.
Growth Stage
Factory Floor to Front Door
In 2018, we opened and began operating a nationwide fulfillment network. We used our unique position in the market as an advertiser and 3PL (third-party logistics) partner to combine sales and fulfillment data to help our customers grow sales and save costs.
In 2023, after years of growing our fulfillment expertise, Whitebox entered a strategic fulfillment partnership with Ware2Go, a UPS company, and rededicated our focus on building new tech products that help brands grow profitably — a priority for every seller in the market.
A Rededicated Focus
Revitalizing the Brand
The new focus meant it was time to revitalize our name and brand story. The name WBX Commerce pays homage to our origin as Whitebox while focusing on our renewed vision to evolve modern commerce. We use our unique supply chain and fulfillment knowledge and state-of-the-art technology to execute profitable growth plans for customers. What we offer is simple: Better insights. Smarter decisions. Profitable growth.
WBX Commerce is a group of curious, ambitious and independent people who strive to create new and better ways of doing ecommerce business. We leverage sales and fulfillment data, our unique expertise and our combined experience to deliver innovative solutions to the industry.
Work at WBX CommerceWe assume ownership, understand the data, take action and make it happen. We do this with honesty and integrity to deliver success to our partners and teammates who rely on us.
Our customers are the reason we exist. We relentlessly seek to understand their business, partner for success, deliver results and exceed expectations.
Our collective experience inspires our curiosity for innovation and desire to overcome complex challenges. We create game-changing technology and drive growth through data-driven decisions.
We create a continuous cycle of learning and knowledge sharing among our teammates. Diversity of thought, experience and background makes us better.
We celebrate our wins and learn from our challenges. We give back to the communities where we live and work and encourage employees to connect around these experiences. We have fun together.
Hayley is responsible for leading WBX Commerce's operational success. Her team is focused on understanding our clients, building partnerships, and enhancing our position as an ecommerce leader.
As CTO, Sean leads the team responsible for the development of our technology at WBX Commerce. He is focused on the automation of our processes, both internal and external.
Drew is responsible for leading data science, analytics, and marketplace product strategy. His team focuses on providing the insights that help internal and external partners make smarter business decisions as well as implementing strategies to maximize our clients’ marketplace growth.
Carl is responsible for leading the WBX team in our mission to grow brands on Amazon using our industry-leading advertising experience and advanced analytics technology.
